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Need help?
If you have any doubt about carrying out your order or your design needs some specific alterations contact with us. We will advice you or send you a personal quote regarding any alterations you may require.
Contact with us at
Frequent Asked Questions (FAQs)
It's very simple! At Tenstickers, we want you to be the designer of your own space. You just need to enter our personalised vinyl rugs section, upload the image or design you want, and select the dimensions. Our system will allow you to adjust the framing and choose the finishes so that the result is exactly as you imagined.
A vinyl rug is a modern, practical, and versatile decorative solution. Unlike traditional textile rugs, these are made with high-resistance synthetic materials that do not accumulate dust or mites. They are the ideal accessory to add a touch of color and personality to any room, from the kitchen to the living room, with minimal maintenance.
Configure your rug with the exact measurements you need. If the design exceeds 185 cm in width and height, you will receive it in two pieces. The joint is practically invisible, and you can easily fix both parts with double-sided adhesive for a perfect finish on large surfaces.
If your rug needs to be divided into two pieces for transport, we will inform you during the shipping selection. There, you can see which services allow delivery in one piece or two.
For us, being close to the customer is key. If you select this option, before going into production, our design team will send you a preview by email of how your rug will look. This way, you can confirm that the design and framing are correct, ensuring the final product is perfect.
We use high-end materials to ensure durability. Our rugs are manufactured with high-quality PVC (vinyl), making them resistant to daily wear and tear. Furthermore, these materials are free of harmful substances, making them ideal for homes with children or pets.
Our rugs have a thickness of 2.2 millimeters. This is the perfect measurement to ensure they are resistant and consistent on the floor, yet thin enough to avoid tripping and to allow doors to pass over them without problems.
Yes, safety is our priority. All Tenstickers rugs feature a non-slip surface and base. This ensures they stay firmly in place, preventing accidental slips on any type of smooth floor.
Absolutely. Being made of vinyl material, they are completely waterproof. If any liquid is spilled, you only need a damp cloth with a bit of neutral soap to make them look like new again. They are the ideal choice for kitchens, bathrooms, or high-traffic areas.
We work with agility so you can enjoy your decoration as soon as possible. Generally, production takes 2-3 business days after order confirmation. Once manufactured, the delivery time is 4-6 working days. We will always keep you informed with a tracking number.
If you wish to speed up the production process, you can select the "Priority Production Service" option available in the shopping cart. With this service, the production period is reduced to 24 business hours.
In the event that the order is shipped outside of Europe, the shipping period is 14 business days.